USE CASES

Customized AI services for tourism and beyond, enhancing customer experience and operational efficiency.

Customer Service Recommender

Need: Fragmented shopping experience due to lack of quick answers

Need: stressfull loss of time while dealing with repetitive conversations

Airbnb Assistant

Solution: AI Assistant able to:

• answer to user's questions

• contact host in case of complex requests

• book some particular activities for guests

Result: cutt off 70% of standard conversation

Solution: Integration of a AI-powered chatbot on the website, able to:

• quickly respond to common inquiries

• personalize and suggest products

• simplify check-out processes

Result: improved customer satisfaction, optimized human resources, increased conversation rates

Lead Generation

Need: improve capturing and qualification of leads from website

Solution: deploy of an AI-driven chatbot capable of:

Result: +35% in capture rate, + 25% engagement, +15% in overall sales conversations

• qualifying questions based on visitors' behavior.

• nurture these leads through personalized email sequences, triggered by user interaction